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All new pianos come with a 5-year guarantee (Kawai pianos come with a 10-year guarantee) and are fully inspected and regulated before entering our showrooms.
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No hidden costs, some retailers have a cheap purchase price and then add extra costs for delivery and first tunings - All local ground floor delivery and first tuning is included in the price.
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After Sales Team – With our onsite service team, we can sort out any problems that may arise without having to wait for a technician from the manufacturer.
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Our highly trained, knowledgeable and friendly staff are always happy to help. We realise that buying a piano is a once-in-a-lifetime decision and are always happy to assist you in choosing the right piano; we can also visit your home with piano templates to check how they will look and sound in your room.
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Being established since 1870, we guarantee a high quality of service.
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We have a customised fleet of bespoke vehicles offering our own in-house transport & delivery service. All our delivery team are fully trained and experienced.
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We don't agree with high-pressure sales; our aim is to offer as much advice as possible, helping you to make the best choice of piano for you and your situation.
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We are not biased towards, or sponsored by any manufacturers allowing us to find the perfect instrument for you.
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We encourage our customers to try the instruments before they buy, and you get what you see - even two pianos next to each other on a production line can sound very different. This being said, we can still order you a piano direct from the manufacturer should you wish.
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Should your circumstances change, we always offer our customers a part exchange or buy back service in the future.
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