Harrods announce closure of prestigious piano department
Posted on February 05, 2013
Harrods close piano department
Harrods has always been a prestigious department store known for many things throughout the World for its luxurious items and prestigious branding. Another very important part of the business had always been its music department, which had been part of the Harrods DNA since the beginning. So it is on a very sad day that they announced the closure of this department, apparently due to a downturn in piano sales and the fact that unfortunately "pianos do not sell as well as handbags" according to a member of Harrods' staff. It is a shame that the UK's most iconic department store has chosen to shut down its music department but we disagree with the fact that piano sales have plummeted so significantly.
Pianos are very specialist instruments and to sell these instruments the company selling them needs to have extremely knowledgable staff who not only sell the pianos but can offer the complete back up service after the main sale. Harrods piano department did not do this. They did not offer their own piano delivery service, they did not organise their own tunings and didn't even deal with part exchanges or second hand pianos. It is very difficult to run a successful piano department without all of these aftersales services.
Here at Sheargolds we DO offer part exchange, we DO sell second hand pianos and offer a complete package of aftersales service. We can organise piano tunings, repairs and regulation. If you move house we can organise the safe transportation of your piano and if you are having work done in your house we can organise piano storage to ensure your piano is protected during any building work. So for a complete one-stop shop for pianos and piano services experience the difference of Sheargolds. Call our Surrey showroom on 01932 866577.
Sheargolds is based in Cobham, Surrey, just a short drive down the A3. We supply many customers in and around the Knightsbridge and London area and many families visit our showroom and make a day of their trip. Cobham is a very picturesque village with many local restaurants, boutiques and cafes. Our customers visit the showroom to select a new piano, often pop into town for a spot of lunch and then go for a walk in Painshill Park or one of the many walks in the local area.
Visit our piano showroom at 162 Anyards Road, Cobham, Surrey, KT11 2LH